Beleave does not offer its products to residents of the European Union or monitor the behaviour of any European Union residents when they visit the Website.
What Is Personal Information?
What Personal Information Do We Collect?
We collect and maintain different types of personal information in respect of the individuals with whom we interact. This includes:
- contact and identification information, such as your name, address, telephone number and e-mail address;
- your age;
- personal health information related to the products and services that you seek from us;
- your reviews of our products or services;
- location information; and
- additional information concerning the products and services that we provide to, or receive from, you
Beleave’s operations include activities related to the online sale of medicinal cannabis oils. As such, Beleave may also collect information related to your visit to our Website, including the IP address, the device domain used to access our Website, the operating system on your device, your device settings, application IDs the type and version of your browser, crash data, other unique device identifiers, the website you came from to access our website, the page you entered and exited at, any website page within our Website that is viewed by that IP address and what country you are from. We use this information to monitor our website’s performance (such as number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our Website.
We may place a “cookie” on the hard drive of your computer to track your visit. A cookie is a small data file that is transferred to your hard drive through your web browser that can only be read by the website that placed the cookie on your hard drive. The cookie acts as an identification card and allows our website to identify you and to record your passwords and preferences. The cookie allows us to track your visit to the Website so that we can better understand your use of our Website so that we can customize and tailor the Website to better meet your needs. Most web browsers are set to accept cookies. However, on most web browsers you may change this setting to have your web browser either: (i) notify you prior to a website placing a cookie on your hard drive so that you can decide whether or not to accept the cookie; or (ii) automatically prevent the placing of a cookie on your hard drive. It should be noted that if cookies are not accepted, you may not be able to access a number of web pages found on the Website.
As a general rule, Beleave collects personal information directly from you. In most other circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions).
From time to time, we may utilize the services of third parties and may also receive personal information collected by those third parties in the course of the performance of their services for us or otherwise. Where this is the case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us.
Why Do We Collect Personal Information?
We only collect the necessary information from you to provide you with the products and services available through our Website and which enables us to manage, maintain, and develop our operations. For example, we collect information in order to:
- establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the products or services that have been requested;
- enable you to register, access and maintain an account with us;
- allow you to participate in, subscribe to or otherwise receive products or services from us;
- be able to review the products and services that we provide to you so that we may: (i) understand your requirements for our products and services; and (ii) work to improve our products and services;
- be able to comply with your requests (for example, if you prefer to be contacted at a business or residential telephone number and advise us of your preference, we will use this information to contact you at that number);
- to understand your preferences and tailor offers, products and services to you based on these preferences;
- to send information to you about promotions, products or services of ours or our marketing partners that we believe may be of interest to you;
- to protect Beleave against error, fraud, theft and damage to our goods and property;
- conduct analysis and evaluations to understand usage and trends in order to improve our Website, products, services and marketing communications;
- to enable us to comply with applicable laws or regulatory processes; and
- any other reasonable purpose to which you consent.
By consenting to our collection, use and disclosure of your personal information through the use of our Website you allow us to fulfill the purposes for which we collect you personal information. When we collect your information for research and development purposes, we ensure that any information used for our analysis and reports will be de-identified and aggregated in a manner that will not identify you.
We will collect your express consent to our contacting you with any electronic marketing messages. You will have the opportunity to opt out at any time.
How Do We Use and Disclose Your Personal Information
- We may use or disclose your personal information:
- as permitted or required by applicable law or regulatory requirements;
- for any additional purposes for which we have obtained your consent to the use or disclosure of your personal information.
- We may use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.
When do we Disclose Your Personal Information?
We may share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf.
For example, we may share your personal information from time to time with our third party information technology and data processing service providers so that we may operate our business. As a result, your personal information may be collected, used, processed, stored or disclosed in Ample Organics . As such, your personal information may potentially be accessible to law enforcement and national security authorities of that jurisdiction. If you would like further information about our policies and practices regarding service providers located outside of Canada and further information about how these service providers, collect, use, disclose or store personal information, please contact our Privacy Officer using the contact details below. By providing your personal information to us, you consent to our disclosure of this information to our service providers, including those that may be located outside of Canada, for the purpose of processing your order, providing services to you and to operate our business.
Finally, your personal information may be disclosed:
- as permitted or required by applicable law or regulatory requirements;
- to comply with valid legal processes such as search warrants, subpoenas or court orders;
- as part of Beleave’s regular reporting activities under applicable law to protect the rights and property of Beleave;
- during emergency situations or where necessary to protect the safety of a person or group of persons; and
- with your consent.
Your Consent is Important to Us
It is important to us that we collect, use or disclose your personal information where we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.
You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice, by contacting our Privacy Officer using the contact information set out below. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to our Privacy Officer. If you withdraw or vary your consent, we may not be able to provide you with the products and services you request through our Website. For example, if you want to place an order for our products, but do not provide the information required to purchase such products, we will not be able to fulfil your request.
How is Your Personal Information Protected?
Beleave will endeavor to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction.
The security of your personal information is important to us, please advise our Privacy Officer immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.
Updates to Personal Information
It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes. Your personal information may be amended or changed by accessing your personal Beleave account available on our website, or by contacting Customer Service at .
In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.
Access to Personal Information
You can ask to see your personal information. If you want to review, verify or correct your personal information, please contact our Privacy Officer. Please note that any such communication must be in writing.
When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact our Privacy Officer.
Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.
Retention of Personal Information
We don’t keep your personal information forever. We keep your personal information as long as is reasonably necessary for us to complete our dealings with you, or as may be required by law. After five (5) years of inactivity, your account will be automatically deleted and your personal information removed from our system.
Links to Third Party Websites
Our Website may contain links to other websites that may be subject to less stringent privacy standards.
These links are provided for your convenience only and you assume all risk for clicking these links to other websites. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. Beleave is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.
Personal Information of Minors
Our Website is not intended to solicit information of any kind from individuals under the age of majority in their jurisdiction of residence (“Minors”) without the required consent from their parents/guardians. If we become aware of any information we possess that may belong to a Minor, we will immediately obtain parental consent to delete this information from our servers. If you are a parent/guardian and you suspect that your child may have submitted personal information to us, please contact our Privacy Officer.
Questions or Concerns?
**If you choose to communicate with us via email, please be aware that email is not a 100% secure medium for sending any personal or confidential information to us.**